Privacy Policy

1. Introduction

jl82 Casino is committed to protecting the privacy and personal data of all users of the jl82 platform, including visitors to our website, registered players, and any other individuals whose personal information we process in connection with our services.

This Privacy Policy applies to all personal data collected and processed by jl82 in connection with the operation of the jl82 Casino platform, including our website, mobile applications, customer support channels, and any other services we provide. It is intended to inform you clearly and transparently about our data practices so that you can make informed decisions about your personal information.

This policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). It is also consistent with the regulatory requirements of the Philippine Amusement and Gaming Corporation ("PAGCOR") as they relate to player data.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal information is:

As data controller, jl82 determines the purposes and means of processing your personal data. We have appointed a Data Protection Officer ("DPO") who is responsible for overseeing our data protection practices and ensuring compliance with applicable law. Contact details for our DPO are provided in Section 15 of this policy.

3. Personal Data We Collect

jl82 collects personal data that is necessary for the provision of our services, compliance with legal obligations, and the improvement of the jl82 platform. The categories of personal data we collect include:

3.1 Identity and Contact Data

• Full legal name
• Date of birth
• Gender
• Nationality and country of residence
• Email address
• Philippine mobile number
• Residential address (including barangay, city/municipality, province)

3.2 Identity Verification Data

• Government-issued photo identification (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, voter's ID)
• Proof of address documents
• Selfie photographs submitted for identity verification purposes
• Tax Identification Number (TIN) where required by law

3.3 Financial Data

• GCash or Maya account details (mobile number linked to e-wallet)
• Bank account details (account name, account number, bank name) for bank transfer transactions
• Debit card details (card number, expiry date) where applicable
• Transaction history, including deposits, withdrawals, and gaming activity

3.4 Gaming and Platform Activity Data

• Game play history, including games played, bets placed, wins, and losses
• Bonus and promotion usage history
• Account login history, including timestamps and IP addresses
• Customer support interactions and correspondence
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)

3.5 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Unique device identifiers
• Cookie data and similar tracking technologies (see Section 9)
• Platform usage data, including pages visited and features used

4. How We Collect Your Data

jl82 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you access and use the jl82 platform, including through cookies and similar technologies.
• Third-party sources: Identity verification data from third-party KYC service providers; fraud prevention data from anti-fraud and anti-money laundering screening services; payment data from payment processors (GCash, Maya, banks).
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with our licensing obligations or compliance requirements.

5. How We Use Your Personal Data

jl82 uses your personal data for the following purposes:

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, jl82 processes your personal data on the following lawful bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary for the performance of the contract between you and jl82, including account registration, game play, and payment processing.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to jl82, including PAGCOR licensing requirements, AMLA obligations, and tax reporting requirements.
• Legitimate interests: Where processing is necessary for the legitimate interests of jl82, such as fraud prevention, platform security, and responsible gaming monitoring, provided that such interests are not overridden by your rights and interests.

Where we rely on your consent as the legal basis for processing, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

7. Data Sharing and Disclosure

jl82 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment processors: GCash, Maya, and banking partners to process deposits and withdrawals.
• KYC and identity verification providers: Third-party services that assist with identity verification and document authentication.
• Fraud prevention and AML screening services: Providers that help us detect and prevent money laundering, fraud, and other prohibited activity.
• Game software providers: Third-party game developers and live dealer studios whose games are available on the jl82 platform, to the extent necessary for game delivery and fairness auditing.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities where disclosure is required by law or regulatory obligation.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
• Professional advisers: Lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes.

All third parties with whom jl82 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

8. Data Retention

jl82 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and related regulations.
• Gaming activity data: Retained for the duration of your account and for a minimum of three (3) years following account closure.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing consent records: Retained until you withdraw your consent or for three (3) years from the date of consent, whichever is earlier.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jl82's data disposal procedures.

9. Cookies and Tracking Technologies

jl82 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the jl82 platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and improve your experience.

9.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the operation of the jl82 platform, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Functional cookies: Remember your preferences and settings (e.g., language, display preferences) to provide a more personalized experience.
• Analytics cookies: Collect anonymized data about how users interact with the jl82 platform to help us understand usage patterns and improve our services.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

9.2 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jl82 platform. Instructions for managing cookies are available in the help documentation of your browser.

10. Data Security

jl82 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jl82 platform
• Encryption of sensitive data at rest, including financial and identity verification data
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security assessments, penetration testing, and vulnerability scanning
• Multi-factor authentication for administrative access to systems containing personal data
• Incident response procedures for detecting, reporting, and managing personal data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl82 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl82:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jl82 holds about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by jl82.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl82's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to withdraw consent: The right to withdraw consent to processing at any time where consent is the legal basis for processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to your request within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

12. Children's Privacy

The jl82 platform is strictly intended for individuals who are at least 21 years of age. jl82 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to jl82, please contact us immediately at the details provided in Section 15.

13. Cross-Border Data Transfers

In some cases, jl82 may transfer your personal data to service providers or partners located outside the Philippines, for example in connection with cloud hosting, game software delivery, or fraud prevention services. Where such transfers occur, jl82 ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the NPC
• Entering into data processing agreements with overseas recipients that include standard contractual clauses approved by the NPC
• Obtaining your explicit consent to the transfer where required by applicable law

You may request information about the safeguards applicable to cross-border transfers of your personal data by contacting our DPO.

14. Updates to This Privacy Policy

jl82 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered users via email or a prominent notice on the jl82 platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. Your continued use of the jl82 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how jl82 protects your personal information.

15. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jl82, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated. For general support inquiries, contact [email protected].